Servicing / Repairs

Oil and Air Source Heating Systems

An annual service on your boiler/ heating and hot water appliance is key to ensure reliability and efficiency, reducing the chance of breakdowns and the saving fuel. For AGA and Rayburn cookers a 6-monthly service is necessary to keep them running safely and effectively. For when there are breakdowns, Repairs can be completed quickly with all of the engineers and vans well equipped to get you back up and running as soon as possible. We also carry a stock of parts and equipment at our base in Churchstow.

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FAQ / Useful Information

  • I have run out of oil, what do I need to do?

    If you have run out of oil, please telephone your supplier to refill your tank, and inform us as soon as they have delivered to you, so that we can bleed the oil supply to your equipment and get you going again. DO NOT attempt to relight your equipment yourself due to health and safety.

  • My AGA/Rayburn needs a service, do I need to do anything before the engineer arrives?

    If your AGA/Rayburn is booked for a service, please ensure you turn it off in the correct way the night before our engineer is due to attend your property. These appliances are very hot, and cannot be serviced unless they are given time to cool down to a safe temperature. If you need guidance on switching off your cooker, or you would like a reminder to do so prior to your service date then please make this known at the time of making your booking with us.

  • What do I do if my AGA/Rayburn has gone out?

    In the event that your AGA/Rayburn has gone out for any reason, but you have not turned it off yourself, you must switch off the oil supply at once, and telephone us to relight it for you. This will ensure that burner does not overflow with heating oil, and we can relight it again safely for you. Please note that regular servicing will help to prevent this from occurring.  

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South Hams Plumbing & Heating are proud to be members of OFTEC and we are also a GRANT accredited installer of Oil and Air Source Heating Systems.

We are an OFTEC registered company, and all of our engineers are OFTEC qualified. We abide by all of their current regulations and guidelines. OFTEC Regulations ensure our company and our team are regularly inspected.

South Hams Plumbing and Heating are now happy to offer fully RHI compliant Renewable energy solutions via the Grant G- cert scheme. If you generate heat for your home from a renewable source and the installation is completed by an MCS certified installer, (subject to a site survey), you could be eligible to apply for the RHI scheme.

(Renewable Heat Incentive) 

I am very pleased with the complete plumbing and heating system that has been installed in my barn conversion, incorporating a thermal store cylinder, solar panels and underfloor heating, James future proofed the system allowing for a Air source heat pump to be added. South hams plumbing and heating are competitively priced, very reliable and trustworthy.

Eugene, Dartmouth

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